Role:
Creative, Workshop Facilitator

Where:
Apple Inc.

When: 2016 – 2019

Utilising technology to open doors, bridge gaps, and spark inspiration in Apple Summer Camps and public workshops.

As a Creative at Apple, I conducted over 2,000 digital learning workshops over the span of four years and maintained the highest customer feedback rating on my team for over two years. I held a Project Coordinator role for an Apple Summer Camp in 2018 with over 150+ children over the course of four weeks. I would later go on to lead my team in the facilitation of 15+ school field trip classes to the Apple Store.

Outside of special projects, I specialised in delivering daily accesibility and creativity-focused workshops. The most challenging classes to teach were the accessibility workshops, which only encouraged me to learn more about the functionality of accessibility in tech products and rectify this gap. I became adept at operating these features and disseminating how to use them to people experiencing vision loss and other disabilities. One particular customer, who had full vision loss, would often request me by name and attend workshops only on days she knew I would be on staff.

For my second specialisation in creativity-oriented classes, I tapped into my Art History background and personal love for making art. I shared my own artistic processes and taught each person how to adapt their own process into a digital form. Often witnessing a new-found, creative freedom being unlocked by the skills I taught in my classes has left a lasting impression on me.

A wide demographic of people would attend my workshops, allowing me the chance to gain experience in tailoring my teaching content and style to best fit the needs of any group of people. These eye-opening and fulfilling experiences at Apple would fuel further work of mine related to accessibility, education, and creativity